Thank You for Contacting Burnside Body Shop

1. Your message goes to the right person. Whether it's an estimate, a question about a vehicle already with us, or something else entirely, we'll route it to whoever can actually answer it.

2. We get back to you. Usually within one business day. We'll reach out however you told us you'd prefer.

3. We take it from there. If it turns into a repair, we'll walk you through the timeline, the parts, and how insurance fits in — if insurance is even involved. No surprises, no guesswork.

A few details will save us a round of phone tag when we follow up:

• Year, make, and model
• A few photos, if there's damage or a finish issue you want us to look at
• Your insurance company and claim number, if a claim is involved
• The best time of day to reach you

You don't need to have all of this ready — it just moves things along faster if you do.

Burnside is I-CAR Gold Class and FCA Certified, and part of the Assured Performance network. Our technicians are trained and our equipment is verified to repair vehicles back to manufacturer standards. Our work is backed by a workmanship warranty and a Lifetime Paint Performance guarantee.