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Burnside Is Part of the Assured Performance Network

What is the Assured Performance Network?

The Assured Performance Network is the largest Certified Business Network in the Auto Industry. For us, being part of the network provides us with business, customer and legal care to help us provide the highest quality service to our customers.

Who Is the Assured Performance Network Partnered With?

The Assured Performance Network is partnered with KIA, FCA, Nissan, Infiniti, Lexus, Toyota and Enterprise Rent-A-Car. These partnerships provide us with the support and ability to repair any of the listed makes. 

The Assured Performance Network Is a Consumer Advocacy Group

Customers in California have the right to choose their body shop. Insurance companies are not allowed to require you to use the body shop they prefer. The Assured Performance Network has changed the way consumers can find quality body shops that have proven their ability to work on the customer’s car. The network created an app that customers can use to find body shops and car repair shops that are in the Assured Performance Network. 

What Do I Receive as a Customer?

If you choose us as your preferred collision repair or body shop, you’ll know that we have the proper tools, training, equipment and customer service capabilities to obtain certifications with tight requirements. Our affiliation with the Assured Performance Network proves that we can ensure the fit, finish, durability, value and safety of your car’s repair.

If you have damage to a KIA, Nissan, Infiniti, Lexus, Toyota or car under the FCA umbrella, be sure in your decision and call us at 209-521-6570 or fill out our online estimation form.

We Are FCA Certified!

What Does FCA Certified Mean?

FCA stands for Fiat Chrysler Automobiles. We are certified in the Fiat Chrysler Automobiles Collision Care Program. The certification identifies that we have all the critical tools, equipment, training, and facilities to properly repair Chrysler, Dodge, Ram, SRT, Jeep, and Fiat vehicles to the original manufacturer’s specifications.

How Does FCA Certification Benefit Me?

When you take your FCA car to our Modesto body shop for repairs, you know you are getting the highest quality workmanship; equal or greater to that of the dealership for less of the cost.

What Did Burnside Have to Do for FCA Certification?

After we applied, we needed to complete a lengthy assessment on our business capabilities. The assessment is required in order to see if our shop meets the strict standards set by the FCA Collision Care Program.

After our application and assessment was reviewed, we underwent an FCA audit. We were audited by an inspector whose goal was to ensure that we were compliant and meet their requirements. They took images and documentation to prove our compliance.

This certification is a badge to show that we know exactly what we are doing with Fiat Chrysler Automobiles. Bring your car to our Modesto body shop to ensure you are getting quality repairs done on your Fiat Chrysler Automobile.

If you have any car under the FCA umbrella that needs work, give us a call at 209-521-6570 or fill out our online estimation form. Your car will be in safe hands.

Certified Collision Group

We Joined Certified Collision Group!

We are excited to announce as of April 2020, we are now a part of Certified Collision Group! Certified Collision Group (CCG) is a collection of entrepreneurs whose goal is to provide a lasting competitive advantage to independent repair and body shops to help fuel our long-term prosperity. Thank you to partner, Akzo Nobel paint team who referred us to CCG.

Burnside Body Shop joined Certified Collision Group to help better serve the residents of Modesto and Stanislaus county.

How Did We Join Certified Collision Group?

Burnside needed to meet strict requirements before applying to be part of Certified Collision Group. In order to be a member, we needed to be one of the industry’s best performing repair and body shops. We also needed to have a strong process, to be OE Certified and technically advanced. Not only must our technical skill be next level, but so does our customer’s satisfaction. Our incredible customers’ experiences are the best indicator of our performance.

What’s Next For Our Membership with Certified Collision Group?

Now that we are part of CCG, the network will keep us on track with the fast-paced changes of technology in the auto industry. We will also have access to 50+ preferred vendors through the Preferred Vendor Program. One of the greatest aspects of being in CCG is the ability to add to our collection of OEM certifications. We are certified in Fiat Chrysler Automobiles, Nissan and Hyundai. We will now be able to earn more OEM certifications such as GM, Ford, Land Rover, and even Porsche.

What Is OEM?

OEM stands for Original Equipment Manufacturer. When we use parts from an original equipment manufacturer, we are using parts that were specifically made for that vehicle from the company who originally made them. Aftermarket parts, however, are not made by the manufacturer who made parts for your vehicle, but can be used as a replacement.

For more information on Certified Collision Group, visit their website: https://certifiedcg.com/

We are excited for this new badge of excellence and are proud to provide such service to the Central Valley. Need auto body work done now? Give us a call at (209) 521-6570 or fill out our estimation form on our website.

We Are I-CAR Gold Class Certified!

What Is the I-CAR Gold Class Certification?

I-CAR is the industry standard for knowledge that contributes to complete, safe and quality repairs. I-CAR training for repair technicians at Burnside Body Shop increases performance, reduces risk and refines professionalism.

The I-CAR Gold Class Certification is the highest role-relevant recognition in the collision repair industry.

How Did We Become I-CAR Gold Class Certified?

Our staff has become I-CAR Platinum trained in four roles: Estimator, Non- Structural Technician, Steel Structural Technician and Refinish Technician. Our technicians must obtain and maintain their certification annually for Burnside Body Shop to keep the I-CAR Gold Class Certification.

Why Is the Certification important?

I-CAR Gold Class Certification is an indicator of our capability to stay up-to-date and knowledgeable on the yearly changes that the automotive industry has. If you have ever purchased a car, then you know that there are slight differences between the year prior and the year later. Sometimes the changes have to do with structure, technology, paint or engine performance. We stay informed on the changes so we aren’t met with surprises that we can’t handle when you bring your vehicle in for service.

If you have a damaged truck from the 1970’s or a sports car from 2020, we can fix it. Call us at 209-521-6570 or fill out our online estimation form.

What to Do If You’re in an Accident

Pull Over After an Accident

If your car is functional, calmly pull off the road to a safe location. It is incredibly important to be safe at this point to avoid any additional accidents. If you need to protect the area or if you are out at night, road flares are a great option to use.

Call the Police and Exchange Information

You may call the police in order to file an accident report. While they are en-route, exchange information with the involved parties, such as the drivers, passengers and witnesses. Try to be calm and collected. It is extremely frustrating, embarrassing and angering to be in an accident, but if parties try to remain calm and communicative, the process will be much less painful.

Information to gather and share is:

  • First and last names
  • Phone numbers
  • Addresses
  • Insurance for cars involved

Ask for Witness Statements

If there was anyone who saw the accident, ask them for a summary of what they saw. Don’t forget to gather their information and provide them yours.

Talk to the Police

When the police arrive to speak to both parties, tell them exactly what happened. If you do not know or can’t remember, be honest and tell them that. If they ask if you’re injured, but you don’t feel pain, tell them you don’t know. Frequently, injuries do not manifest until hours later.

Make Your Insurance Claim and Call Us

After you’ve gotten home and made calls to your friends and family, file a claim with your insurance. After you get your claim, give us a call or fill out our estimation form on our website. In California, you have the right to choose your preferred body shop. Your insurance provider will offer their preferred collision repair and body shop, but you are allowed to choose Burnside. We can handle everything from the tow truck to the rental car. We will also handle any information with the insurance.

Your Vehicle is in the Shop

When you leave your vehicle with us, know that it is in safe hands. We will take care of your vehicle with utmost care. We also communicate with you through each step of the process and are flexible enough to communicate with you by your preferred method – call, text or email.

Need auto body work done now? Give us a call at (209) 521-6570 or fill out our estimation form on our website.